• Frequently Asked Questions
- Regarding Flats in London
Q-
What do you do?
A-
We supply budget short and long term self contained accommodation in houses
and flats to people looking at staying in London for a minimum of a few
weeks up to 6 months or more.
Q-
What type of payment do you accept?
A-
To make a booking we accept Cash, Travellers cheques in Pounds, Bankers
Draft, Money Order, VISA, MASTERCARD, AMERICAN EXPRESS, some debit cards
like VISA DELTA, SWITCH, SOLO and JCB. We can also accept Company Cheques
and personal cheques providing payment is done 21 days before its due(
Please discuss it with the booking manager). Rent is usually paid via
cash or credit card (may be subject to admin charge).
Q-
How do I make a booking?
A-
There are many ways to book, Secure sever, telephone, Fax, money Order,
.etc
Q-
Are you available to show me the room sometimes next week?
A-
This is by appointment and interview only. Please contact us for further
details.
Q-
Do I need to pay money upfront?
A-
In all long term cases, there is a security deposit, and then a months
rent up front paid in advance. For short term stays there is a smaller
deposit and perhaps a weeks rent in advance depending on the option selected.
Q-
What is the difference between short-term and long term?
A-
Short term refers to any flexible stay longer than one week. Mid term
is usually 3-6 months and long term is for 6 months to one year. The shorter
the stay the more expensive it is, but usually not as flexible as longer
stays have contracts and notice periods to be aware of.
Q-
What is a lease, do I have to sign one?
A-
This depends on how long you are going to stay for. If you are going to
stay in the one place for over six months, then it is better to sign a
lease (contract), as it means you rent will be lower than if you did not
sign a lease.
Q-
What is your cancellation policy?
A-
In long term options there is not a cancellation policy, but you will
be penalised for breaking a lease or a contract and the charges do vary
here although they are usually large. In short-term (non lease) options,
the cancellation is usually 14 days written notice.
Q-
How do I Pay the rent?
A-
If you are paying regular rent, instead of all up front, then you will
either have to drop the rent into the office or the landlord may arrange
to collect the rent on weekly or monthly basis.
Q-
What makes your set-up better than looking privately for a studio?
A-
Finding decent accommodation in London by going through the accommodation
advertisements can be a frustrating experience and you can ask anyone
about it. You can view sometimes up to 20 properties before you find anything
you like and there may be unreasonable conditions set for your lease or
stay. We figure that customers will be happy without the hassle of all
this, and the standards and quality that can be offered from a private
company.
Q-
This is our first time in London and we would like a flat with one or
two bedrooms and private bathroom and kitchen in Zone1. Your rates seem
very good.. it sounds great.
A-
Please be aware that the rates offered are for options that are not all
in Central London (Zone1), this can be arranged but usually it is a luxury
apartment and hence the rates are going to be much higher than what we
offer. The further out you go (Zone 3-6) the cheaper it gets, but obviously
the travel time into central London increases.
Q-
What does the service charge constitute?
A-
Service charge is what you pay when you are renting a flat, not a house.
It is usually around £65 per month. In some arrangements this is
included in the rent, in others it is an additional cost to be aware of.
Q-
What type of heating is used in the places? e.g. oil, electric, gas?
A-
Gas central heating, supplied by British Gas in most flats and houses,
few flats have electric heating.
Q-
What about bills - telephone, electricity etc?
A-
This also depends on your leasing arrangement, in some cases the rent
includes all bills (except telephone or any other additions). In other
arrangements the bills are not part of the rent.
Q-
Why no pictures of the places?
A-
Mostly because the properties are currently occupied at the moment, and
we are waiting for a new virtual walk-throughs to be completed and added
to the website. We are doing our best.
Q-
Can I arrange everything before I get to London?
A-
In long term stays the answer would be be no, as you need to come in for
an appointment, and there is more paperwork involved and credit checks
etc. If you want to have no paperwork you can book a short term options
via one our our sister websites.
Q-
What is the best way to recommend you?
Tell your friends about www.cheap-flats.com or studios92.com
Any
other questions, please click here to contact
us...
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